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Ramsden International

EA support behind the UK’s leading wholesale exporter of British food and drink, trading in over 100 countries worldwide

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The Challenge

Ramsden International is the UK’s leading wholesale exporter of British food and drink – supplying over 25,000 products from 2,600+ British brands to more than 650 customers across 100 countries worldwide. A multiple award-winner, including the Queen’s Award and Grocer Gold Exporter of the Year, the business operates at a scale and complexity that few wholesale exporters can match.

Sean runs a business that never really stands still. With an extensive product range spanning everyday groceries, fine foods, health products, chilled and frozen goods – and a global customer base spanning independent retailers to major supermarkets – the operational and administrative demands are considerable.

Meet Ramsden
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The Solution

Sean partnered with Tyck to bring in dedicated executive assistant support – giving him a reliable, professional pair of hands to manage the demands of running a business trading with 650+ customers across 100 countries.

Tyck took ownership of tasks like:

  • Diary management and scheduling across multiple time zones
  • Travel coordination for international trips and trade events
  • Inbox management and prioritising high-volume correspondence
  • Day-to-day administrative tasks that would otherwise compete for Sean’s time
  • Ad-hoc research and admin support as priorities shift week to week
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The Impact

With Tyck handling the operational detail, Sean has been able to focus his energy where it counts – on growing the business, strengthening customer relationships, and continuing to put British food and drink on shelves in more markets around the world. The team behind the scenes runs smoothly, and nothing gets missed.

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