About Us

Our team is your one-stop shop for administrative solutions.

Tyck provides premium virtual support to brands worldwide

  • Dedicated support tailored to your requirements – Assistants carefully matched to your business needs and working style
  • Extended team access – Leverage our full team’s expertise for additional resources, specialised skills, or project-based work
  • Flexible scheduling – Support delivered on your terms, adapting to your business priorities
  • Fully vetted and trained professionals – All team members undergo comprehensive pre-screening, training, and onboarding with our guidance
  • Seamless continuity of service – Our backup support system ensures uninterrupted assistance during your lead assistant’s absence
  • Complete confidentiality – Enhanced security protocols, including thorough background checks and strict confidentiality agreements
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The Team Experience That Delivers, Powered by Our Exceptional Team

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Matty

Founder & CEO

With over 15 years’ experience as a Virtual Executive Assistant, I founded Tyck to provide strategic, time-saving business support that enables founders and executive teams to scale with clarity and confidence.

Today, Tyck delivers agile, secure and measurable operational support to growing organisations, saving hundreds of hours, optimising workflows and driving tangible business results.

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Harry

Managing Director & Business Development Specialist

Since 2021, I have helped £1-10m+ turnover B2B organisations build structured outreach systems that secure consistent meetings with ideal clients, while identifying a common barrier to growth: operational overload and overstretched leadership teams.

In 2023, I joined Tyck, a boutique team providing flexible, high-level administrative and operational support to start-ups and scale-ups. By combining experienced assistants with intelligent systems, we enable CEOs and their teams to reclaim time, increase productivity and scale sustainably – without the cost or risk of traditional hiring.

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Martyna

Head of People

I provide executive and operational support across several organisations. My role focuses on ensuring seamless day-to-day operations so leadership teams can remain focused on strategic priorities.

I manage complex diaries and inboxes, coordinate meetings and quarterly reviews, and oversee travel and key logistics. Acting as a trusted partner to executives, I help maintain alignment, efficiency, and momentum across teams while handling sensitive and ad hoc matters with professionalism and discretion.

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Gaby

Advertising & Marketing Executive

I combine operational efficiency with creative marketing expertise, delivering seamless executive support alongside a strong and consistent digital presence.

We create, edit, and manage digital content that keeps your brand clear, consistent, and aligned across every platform. From developing and optimising website content to shaping and executing LinkedIn strategies, we ensure your voice is both engaging and effective.

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Gwyneth

Executive Assistant / Process Specialist

I provide executive and operational support to leaders across diverse sectors. I excel at proactive planning, stakeholder management, and maintaining operational excellence under pressure.

My approach combines meticulous attention to detail with strategic thinking, enabling me to anticipate challenges, streamline processes, and deliver consistent results across diverse business environments.

 

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Nolene

Executive Assistant / Operations Coordinator

I support a range of organisations, with comprehensive operational, financial, and digital management. From Xero financial processes and internal SOPs to project coordination and content oversight, I ensure seamless operations and accuracy across all touch points, enabling teams to maintain momentum on strategic priorities.

I excel at systems thinking, financial precision, and cross-functional coordination. My approach combines detailed process development with adaptable execution, allowing me to navigate diverse business needs while maintaining consistent quality and reliability.

 

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Venetia

Executive Assistant / Operational Coordinator

I provide executive, operational, and client support across multiple organisations, ensuring efficient day-to-day operations and seamless coordination.

My responsibilities include managing the executive inbox, onboarding employees and contractors, and preparing investor updates alongside key internal communications. I also coordinate projects, schedule engineers and site visits, prepare documentation and RAMS, and oversee equipment logistics. In addition, I handle support functions through HubSpot, including account requests, cancellations, and access queries.

 

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Chrystel

Executive Assistant / Advertising & Marketing

I provide operational, technical, and executive support across multiple organisations, helping teams maintain efficiency, service quality, and clear communication.

Responsibilities include preparing monthly reports, producing newsletters and blog content, and supporting customer experience and engagement. I also deliver first-line technical and quality support, troubleshoot issues, and ensure consistent service standards. In addition, I provide executive assistance to senior leadership, including inbox and diary management, meeting coordination, travel planning, and general administrative support.

 

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Vivianne

Executive Assistant / Process Specialist

I provide platform, operational, and administrative support through my role at Tyck, helping ensure smooth systems, efficient processes, and clear internal coordination.

My responsibilities include managing platform quality assurance, maintaining participant records, troubleshooting system issues, and overseeing communication workflows. I also support operational coordination through financial tracking, onboarding setup, process documentation, and internal communications.

 

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Laura

Executive Assistant / Advertising & Marketing

I provide high-level Executive Assistant support alongside strategic and hands-on marketing and content management.

My responsibilities include diary and calendar management, travel coordination and logistics, meeting preparation and follow-up, and senior-level administrative support. Alongside this, I create and manage digital content, optimise website copy, oversee LinkedIn, TikTok, and Instagram activity, write job advertisements, and ensure clear, consistent, and brand-aligned messaging across all platforms.

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Lauren

Executive Assistant / Operational Coordinator

I provide day-to-day operational and customer support, ensuring smooth processes and a high standard of service.

My responsibilities include managing customer service tickets, coordinating and placing manual orders, handling replacements for damaged deliveries, monitoring order progress, managing subscriptions, and maintaining accurate tracking systems to support efficient fulfilment and clear reporting.

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Correne

Executive Assistant

I provide executive-level support, ensuring priorities are managed efficiently and operations run smoothly.

My work focuses on inbox triage, calendar management, and coordinating key internal and external meetings. I also manage events and travel logistics, helping leadership stay focused, organised, and effective.

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Agata

Bookkeeper

I provide executive, bookkeeping, and client support across multiple organisations, ensuring efficient operations and seamless coordination.

My responsibilities include payroll management, handling VAT returns, processing business payments, managing payables and receivables, responding to finance queries, and providing flexible administrative support. I also support finance processes by coordinating invoices, maintaining aged payables reports, and preparing transactions with correct VAT treatment, categorisation, and supporting documentation.

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Esihle

Personal Assistant

I provide operational support, editing services, and digital management across Tyck’s client base. With a background in administrative support for small business owners, I bring strong organisational skills and a detail-driven approach to every task, including email management, document handling and data capture.

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Jamie

I provide bookkeeping, accounts management, and financial support across Tyck’s client base, ensuring accuracy, compliance, and smooth day-to-day financial operations.

My responsibilities include managing accounts payable and receivable, processing payroll, overseeing credit control, and supporting financial reporting. With AAT qualifications achieved with distinction and a diverse background spanning finance, education, and business management, I bring a practical, organised, and people-focused approach to helping businesses stay on top of their numbers and thrive.

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